Privacy Policy

2. DATA COLLECTED

HFY may collect personal or aggregate information about Users of the Website. Personal information includes, for example:

• Your name, email address, mailing address, phone number or other information or preferences that you voluntarily provide to HFY (e.g., when registering for an account). Personal information also includes the username or password used to create a registered account necessary to access Members-only areas or services.
• Usage information, such as how you and your device interact with our Website (e.g., the pages you visit, the search terms you enter).
• Information included in your employment application such as job history and education information.
• Information you voluntarily provide when making a donation, such as billing address.
• Other information you provide to us when you sign up to receive newsletters from us or otherwise contact us.

This information HFY agrees to maintain the confidentiality of personal information in accordance with the exceptions described herein.

Aggregate information is non-personally identifiable or anonymous information about Users, such as but not limited to the frequency that certain webpages are accessed by Users and the amount of time spent on individual webpages or sections of the Website, the number of visits to the Website by Users, types of browsers used by Users, cookie preferences, and search terms entered by Users. Aggregate information is used in a collective manner, and no single person can be identified by the compiled information.

SUPPORT DATA

If you have registered on our website and have a valid support account, you can submit support tickets for assistance. Support form submissions may be sent sent to our third party ticketing system. Only the data you explicitly provided is sent, and you are asked for consent, each time you want to create a new support ticket. 

COMMENTS

When you leave comments on the website we collect the data shown in the comments form, and also the IP address and browser user agent string to help spam detection.

CONTACT FORM

Information submitted through the contact form on our site is sent to our company email, hosted by Google. Google adheres to the EU/US “Privacy Shield” policy and you can find more information about this here: Google Privacy Policy.

These submissions are only kept for customer service purposes they are never used for marketing purposes or shared with third parties.

GOOGLE ANALYTICS

We use Google Analytics on our site for anonymous reporting of site usage. So, no personalized data is stored. If you would like to opt-out of Google Analytics monitoring your behavior on our website please use this link: Google Analytics Opt-out.

CASES FOR USING THE PERSONAL DATA

We use your personal information in the following cases:

• Verification/identification of the user during website usage;
• Providing Technical Assistance;
• Sending updates to our users with important information to inform about news/changes;
• Checking the accounts’ activity in order to prevent fraudulent transactions and ensure the security over our customers’ personal information;
• Customize the website to make your experience more personal and engaging;
• Guarantee overall performance and administrative functions run smoothly.
• To send you newsletters.
• To respond to inquiries.
• To process employment applications.
• To request donations.
• For other legitimate business purposes.